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Terms & Conditions
Thank you for your support & interest in the Community Defib Project - by making any donation or purchase (including sponsorship & membership) you agree to:
Refund Policy - Donations
Due to the nature of charity donations, refunds are given at the discretion of our management. Please make sure that the amount you enter is the amount you wish to give. In the event of an incorrect amount being entered, or if the donation is made accidently or there is an extremely unusual circumstance, please contact us - info@communitydefibproject.org.au. We will review the request and respond. We will refund if there was a system error with the donation processing. If a donation is refunded, the associated tax receipt is no longer truthful so it should be shredded and destroyed.
Refund Policy - Merchandise
If you are not satisfied with your product or would like a different size, we are happy to exchange it for a new one or refund your purchase price. This is in addition to your rights under Australian Consumer Law. Please contact us info@communitydefibproject.org.au to arrange a refund/exchange.
Refund Policy - Memberships
Annual association membership of $1 is only refundable if a member is asked to leave the association if they have breached the constitution or code of conduct. Membership can be cancelled by the member at anytime at their discretion. Membership is annual per financial year.
Refund Policy - Sponsorship
Sponsorship may only be refunded at the approval and the discretion of the Board.
Community Defib Project will always try and direct a donation to the donors desired project however the Community Defib Project hold ultimate discretion of funds.
AED install locations will only be influenced by a donors contribution if it benefits the overall community and meets strategic plans already in place for a community.
Privacy Policy
This Privacy Policy provides information on how Community Defib Project manages personal information collected; including personal information collected through their website at www.communitydefibproject.org.au.
Community Defib Project realises the importance of ensuring that personal information held by the company is treated confidentially and is committed to ensuring that all personal information is only collected, disclosed, used and stored in accordance with the National Privacy Principles set out under the federal Privacy Act 1988.
What is Personal Information?
‘Personal Information’ is information or an opinion (including information or an opinion forming part of a database) whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Collecting personal information:
Community Defib Project will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.
Use and disclosure of personal information
Any personal information that we collect will only be used and disclosed for the purpose for which it has been provided to us. Personal information may need to be disclosed to external service providers engaged by Community Defib Project in order for those service providers to fulfill their service obligations to the firm. For example: IT service providers who assist in managing Community Defib Project's servers and networks may need to access client data in order to maintain the servers and networks;
Where personal information is disclosed to an external party, Communuity Defib Project will take steps to ensure that the external party treats such information confidentially and in accordance with the federal Privacy Act 1988.
Receiving Communication
You can opt out of any communications you receive from Community Defib Project by email info@communitydefibproject.org.au.
Personal information security
Community Defib Project is committed to keeping secure the data you provide to us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.
Changes to our privacy policy
From time to time it may be necessary for us to revise our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify you of the changes by posting an updated version of the policy on our website
info@communitydefibproject.org.au
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